SKY FIXED IT

Where I come to

Fifty-five miles in every direction from Scranton. Every town below, with the exact travel fee for each — published, so you can check it before you call.

How the travel fee works

It is distance, and nothing else. Not the phone, not the repair, not what you look like you can afford. Five bands, published below, set by how far you are from central Scranton.

It is charged once per visit, never per phone. Two phones at the same address, three phones in the same house, a handful at one workplace — the travel gets paid once. At distance that is the difference between an expensive call-out and a sensible one.

And because the fee stops climbing at $50, the further out you are, the less you pay per mile. Five miles out works out at about $1.50 a mile of driving. Fifty-five miles out works out at about 45 cents. That is arithmetic you can check, and it runs in your favor, not mine.

Every town, by band

Distances are road miles measured from central Scranton, so treat them as the shape of the map rather than a quote. Find your town below, then pick that band in the booking tool. It shows you the total before you commit to anything.

The counties, in full

Every municipality inside the radius is covered, whether or not it is named above. The six counties are Lackawanna, Luzerne, Wayne, Wyoming, Susquehanna and Monroe, plus the western edge of Pike around Lake Wallenpaupack.

County lines make no difference to the fee. Distance is the only thing that sets the price, which matters on the boundaries — in Forest City, where three counties meet within a mile of Main Street, or around the lake, where the shore is split between two.

If your town is not written down anywhere on this page and you are inside 55 miles, the answer is still yes. The list names the places people search for; it is not the edge of where I go.

What does not change with distance

The repair prices are the same everywhere. A screen from $125 in Scranton is a screen from $125 in Montrose — the travel is the only line that moves, and it is published above rather than worked out after I have seen your house.

So is the warranty: lifetime on screens, three months on batteries and charging port replacements. And so is the free diagnosis, which is the part that actually matters at 46 miles, because it is the reason I can afford to tell you a repair is not worth doing.

The one thing that does change is timing. If I have the part in stock I come the same day; if not, it arrives next day (three days over a weekend) and I come once it lands. Past about 35 miles it is often “yes, and here is the next day I am heading that way” — so if you are not in a hurry, say so when you book. It usually works out better for both of us.

Questions, answered