Phone repair in Factoryville
I come to you. Screens, batteries, charging ports and back glass, fixed at your door in Factoryville, La Plume, Nicholson and Dalton.
You are closer in than you have been charged for
Factoryville is about fifteen miles from Scranton. That is nearer than Carbondale and in the same travel band — but because the address says Wyoming County and the last stretch is Route 6 rather than a strip mall, people up here are used to being treated as out-of-the-way and quoted accordingly.
On my ladder you are not out-of-the-way. Fifteen miles is the 12 to 20 mile band, $35, the same as the boroughs down the valley. You do not pay a country rate because there is no country rate — the fee is distance, published, and it stops at $50 no matter where you are.
What you do not have is a repair counter in town, and that part is real. So the usual choice is a trip down to the Dickson City strip or into Clarks Summit, done twice, with a day in between where nobody can reach you. I do that driving instead and hand the phone back before I leave.
What it costs to come out here
| Travel to Factoryville & La Plume | $35 |
| Screen replacement | from $125 |
| Battery replacement | from $120 |
| Charging port clean & check | from $35 |
| Back glass | from $115 |
| Diagnosis | always free |
The $35 is charged once per visit, never per phone — two phones in the same house and you pay it once. You get one flat total before I set off, and nothing is added at the door.
The college is the same run
La Plume sits a couple of minutes up the road and is quoted identically. Campus calls are straightforward: a parking lot is as good as a driveway, I work out of my vehicle with my own light and power, and if three people on the same floor have cracked screens that is one visit and one travel fee between them.
Dalton and Waverly are inside this run at the same $35. Nicholson, just past 20 miles, is $45; Clarks Green, nearer Scranton, is $25. For Glenburn and the rest of the Route 6 and 11 corridor, how far you are from Scranton sets the band.
If you commute, say so — it may be cheaper
A lot of people here drive down the valley every day. If you are going to be in Scranton, Clarks Summit or Dickson City anyway, tell me where you will actually be standing and I will quote that address instead. It is often a nearer band and therefore a smaller fee, and I would rather you paid the smaller one.
Nobody else is going to volunteer that, which is exactly why it is on this page.
What I fix
Cracked screens are the most common call, and the cheapest moment to fix one is before the crack reaches the touch layer. Batteries are the repair people put off longest and regret least. Charging ports are the one where the answer is often a $35 clean rather than a repair at all. And back glass costs very different amounts depending on the model.
iPhone 8 through 17 Pro Max, Samsung Galaxy A and S series, Google Pixel. Price is by model, not a flat rate — check yours in the booking tool and you get the real number before I set off.
Before you buy a new phone, check the port
The single most common call I get is a phone that has stopped charging, or that only charges if you hold the cable at a particular angle. Most people assume the port has failed. Most of the time it has not.
What has usually happened is that pocket lint has compacted into the bottom of the port, packed a little further every time the cable went in, until the connector can no longer seat properly. The port is fine. It is just full.
That is a $35 clean and about ten minutes, not a port replacement from $115 — and it is worth trying yourself before you call anyone. Power the phone off and clear it gently with a wooden toothpick. If that fixes it, you have saved the whole job and the travel with it.
How it works
Tell me what broke
Your phone, the problem, your town. Two taps and you get a price with the $35 travel already in it.
I drive out
Home, work, campus, wherever is easiest. Free diagnosis when I arrive, and if it is not worth fixing you hear that before I start.
Fixed at your door
An iPhone screen or battery is usually fixed in 30 to 60 minutes after I get to you; other phones and repairs can take longer. I test every function with you before I hand it back.
One person turns up — and it's always me
No call center, no rotating technicians, no phone vanishing into a back room. The person who quotes you is the person who does the repair, and the person you text if something isn't right six months later.
Questions, answered
Do you come out to Factoryville?
Yes, and it’s closer than most people think. Factoryville is about 15 miles from Scranton, which puts it in the 12 to 20 mile band at $35 travel rather than the country rate people expect.
How much is travel to Factoryville?
$35, charged once per visit and never per phone. That’s the same band as Carbondale or Archbald. Two phones at the same address pay the travel once.
Can you come to Keystone College?
Yes. La Plume is the same run as Factoryville at the same $35. A parking lot works as well as a driveway, and one stop can cover several phones for a single travel fee.
Do you cover Nicholson and Dalton?
Yes. Dalton and La Plume are the same $35 as Factoryville. Nicholson is a little further out, just past 20 miles, which puts it in the $45 band. Clarks Green, nearer Scranton, is $25.
Can you fix it while I’m at work in Scranton instead?
Yes — and if you commute down the valley that’s often the cheaper option, because a Scranton address falls in a nearer travel band. Tell me where you’ll actually be and I’ll quote the one that suits you.
My phone stopped charging. Does that mean a new port?
Usually not. Nine times out of ten it’s compacted pocket lint, which is a $35 clean rather than a port replacement from $115. You’ll hear which one it is before you pay anything.
Nearby and on the same run: Clarks Summit, Tunkhannock and Dickson City. The full list is on the service area page.