Phone won't charge? I come to you. Often it's lint, not a broken port — cleaned and checked from $35.
This is the repair people most often get sold that they didn't need. So before anything else: I check whether your port is actually broken, and a good share of the time it isn't. That check is free, and if a clean fixes it you pay for a clean.
Your phone lives in a pocket or a bag, and that pocket sheds fibre. Every time you push the cable in, you push a little of that fibre to the bottom of the port and press it flat.
Do that a few hundred times over a couple of years and it stops being fluff. It becomes a compacted pad sitting on top of the contacts, and the plug can no longer seat all the way down. The phone doesn't know it's lint. It just knows the connection is bad.
That's why the failure creeps in rather than arriving all at once — first it charges if you wiggle it, then only at an angle, then only overnight, then not at all. People replace cables, then chargers, then start pricing a new phone. The port was full the whole time.
You can narrow this down yourself before I arrive, and it costs nothing to try.
Classic packed port. The plug is making partial contact and pressure changes which pins touch. Almost never a broken port.
Compare it to the port on someone else's same phone. If yours stops short, something is in the way.
This one is genuinely useful. Wireless charging bypasses the port entirely — so if the pad works and the cable doesn't, your battery and your board are both fine and the fault is in the port or the cable. That's a cheap problem.
Try two cables and two bricks before assuming the phone. Cables fail far more often than ports do, usually at the strain point right behind the plug.
Now it's worth a proper look, because that points past the port. Still free to diagnose — you just want someone to check before you spend.
Charging uses different pins than data. Losing one and not the other usually means specific pins are damaged rather than the whole port being dead.
The order I work through is cable, then power brick, then port, then everything past it. It's the cheapest possible order, and it's deliberate — three of those four are either free to rule out or cost you $35.
A shop that starts at "you need a new charging port" has skipped the first two steps, and those two are where the answer usually is.
| Charging port clean & check | from $35 |
| Charging port replacement | from $75 |
| Travel, under 5 miles | $15 |
| Travel, 5 to 12 miles | $25 |
| Travel, 12 to 20 miles | $35 |
| Diagnosis | always free |
Replacement price depends on the model — an iPhone 8 port and an iPhone 17 Pro Max port are not the same part. You get one flat total before I leave the house, repair plus travel, nothing added afterwards.
Whether it charges at an angle, on a pad, with a different cable. Two taps and you get a price up front.
Home, work, a parking lot — wherever's easiest. I check the port with a light before touching anything, and you see what I see.
A clean is the quickest job I do. A replacement runs thirty minutes to an hour, and you keep the phone the same visit either way.
Every charging port replacement carries a 90-day warranty on my work.
Worth knowing before you hand your phone to anyone, me included.
On many iPhones the charging port isn't a standalone socket. It sits on a flex assembly that also carries bottom microphone and antenna connections. Replace it in a hurry and you can hand back a phone that charges perfectly and sounds muffled to everyone who calls you — and because you can hear them fine, you won't find out for days.
That's why I run through microphones, speakers, buttons and signal with you before I hand it back. Not because it's likely to go wrong, but because it's the failure you'd otherwise discover on a call to someone that matters.
If the phone went in water, a rinse in a pocket, or a wet dashboard, the port is the lowest point and the first place salts settle. Corrosion on the contacts looks like a charging fault and behaves like one.
Sometimes that cleans up. Sometimes it doesn't, and the honest answer is that the damage is past the port. You'll hear which before I start rather than after.
Two numbers: what your phone is worth working, and what it's worth as-is. If the repair costs less than the gap between them, fix it. If it doesn't, you're better off putting that money toward a replacement — and I may make you a cash offer for the phone instead.
With charging ports this maths usually lands in your favour, because a $35 clean on a phone worth a few hundred is not a close call. It's the replacement on an older phone that's worth thinking about.
iPhone 8 through iPhone 17 Pro Max — Lightning and USB-C — plus Samsung Galaxy A and S series, and Google Pixel.
A clean and check needs no part at all, so that's always same day. Replacements are same visit when I have your model with me and usually next day when I don't — and you're told which before I come out.
Cracked screen as well? That's a separate job I can do in the same visit, and you only pay travel once.
If the port turns out to be clean and the phone still dies early, the next thing to check is the battery health figure.
Scranton · Dunmore · Dickson City · Clarks Summit · Carbondale · Pittston · Taylor · Moosic · Old Forge · Throop — and everywhere between, out to about 20 miles.
More often than people expect, the port is packed with pocket lint rather than broken. Lint gets pushed to the bottom of the port a little at a time by the cable itself until it forms a solid pad, and the plug can no longer seat fully. The phone reads that as a bad connection. A clean and check starts at $35 and is the first thing I test, before anyone talks about replacing anything.
A clean and check starts at $35. If the port genuinely needs replacing, that starts at $75 and depends on the model. Travel is added on distance — $15 under 5 miles, $25 to 12, $35 to 20. The diagnosis is always free, and you get the full total before I come out.
A quick test at home: if the phone charges fine on a wireless pad but not with a cable, the battery and the board are doing their job and the fault is in the port or the cable. If it won't charge either way, that points somewhere else and is worth a proper look before you spend anything.
Carefully, if at all. The pins sit at the very bottom of the port and they bend. Metal pins, needles and paper clips are what turn a $35 clean into a replacement. If you want to try, use something non-metal, keep it gentle, and stop if it doesn't come away easily.
Thirty minutes to an hour from when I arrive, and you keep the phone the same visit. A clean and check is the quickest job I do — usually you're back to charging before I've finished packing up.
It can, and this is worth knowing before you hand the phone to anyone. On many iPhones the charging port sits on a flex assembly that also carries bottom microphone and antenna connections. Done carelessly, you can end up with a phone that charges but sounds muffled on calls. I test microphones, speakers and signal with you before I hand it back.
Yes. Home, work, or wherever's easiest across Scranton and Lackawanna County. I set up in my vehicle right outside. If you'd rather sit in and watch, you're welcome to.
Free diagnosis. Often it's a clean, not a repair. Fixed — or told straight.